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geekCombat products are scripted to provide a powerful and user-friendly interaction to their users. To enhance this interaction, all geekCombat products are eligible for full technical support. Here are the resources at your disposal:
Support Wiki - Find articles, product manuals, and solutions to common problems.
Direct Help - geekCombat provides direct assistance in-world. If after checking the Support Wiki and reading the manual you still have problems with a device, please send a notecard to "Madgeek Nixdorf" with your question on it. He will be in contact with you ASAP. Please note - if you contact Madgeek via Instant Message there is a good chance your message will not be recieved.
Dealing with delivery failure:
Sometimes due to lag and communication problems a delivery from the server after a purchase may fail. If this happens please visit geekCombat headquarters in Oppeano. There, in the form of a floating orange sphere, you will find the “Delivery Failure Recovery System”. To reclaim a lost or failed delivery, all you have to do is click this orange sphere. If there are still problems, please send me a notecard with the details of your purchase.
©2008 geekCombat & Madgeek Nixdorf